Frédéric KIENER
Automotive Consultant, Performance Management
Key projects
Efficiency and Sales performance projects in the automotive sector in Europe & North Africa, with focus on the conception and implementation of:
| · Sales & aftersales development initiatives
· Network logistic projects · Reorganization of country subsidiaries · Network performance management |
Automotive Experience (France, Europe, North Africa)
| · Dealer network management
· Roll-out of sales policies · Coaching or Training of area managers · Quality management at dealerships · New car & used car sales methods · Spare parts business development · Investment studies (spare parts store) |
· Vehicle sales forecast
· Service quality evaluation · Relationship with importers · Geomarketing & network strategy · e-Commerce · Total quality methods · Service & product quality surveys |
Languages
· French (native)
· German (almost bilingual)
· English (business fluent)
· Italian (intermediate)
· Russian (basics)
